Our investigators filmed them last week ticketing a LEGALLY parked motor and FABRICATING the "evidence".
You can see our footage by scrolling to the video player at the bottom of this page.
After being alerted to the scam by a reader, we parked our car on Thursday in a bay where the parking- warning sign is missing.
There is a thin 10ft- high black kerbside pole -but without the sign, wardens CANNOT legally issue tickets to any vehicle there.
Minutes later a patrolling warden stopped and tapped in the car's registration number on his handheld machine.
Then he slapped an £80 parking ticket on the windscreen.
Next he took out a digital camera and photographed both the car and the ticket.
Finally he walked to ANOTHER bay 30 yards across the street and blatantly took a picture of the parking warning sign THERE.
Our team reported: "He took the picture by shooting upwards into the sky. That way there's no background, and it's difficult to tell it's actually a different bay."
Just 24 hours earlier we filmed a different warden pulling the same scam. This time, after ticketing our car, he wandered 40 YARDS along the road to snap another parking warning sign. In both cases the dodgy pictures, which were taken in Westminster, central London, were beamed to the local council, to be stored as "proof" that the car was wrongly parked.
Both incidents happened AFTER News of the World alerted Westminster Council to the dodgy goings on.
Our investigation started when parking campaigner Barrie Segal was ticketed 13 TIMES in two months by the council.
Barrie, founder of the website appealnow.com, first spotted there was no warning sign on the pole in the Bryanston Street bay last year.
Yet every time he parked there during the next eight weeks he was hit with a ticket-and each one backed up with a fake picture.
Then he had numerous threats to pay the £80 fine-which would be cut to £40 if he coughed up within two weeks. Barrie said: "There has been blatant faking of evidence to try to prove I was parked illegally.
"What the wardens are doing here is actually against the law."
He went on: "The council's followed the tickets up with more notices and even bailiffs' letters. It's scandalous bullying that would force most people to cough up.
"But this one bay is just the tip of the iceberg. This is happening all over the country, and motorists who have done nothing wrong are paying because they don't realise."
Both Westminster Council and the company employing the parking wardens, NCP Services, admitted parking tickets were wrongly issued and said attendants had been removed from duty pending an investigation.
NCP Services spokesman Tim Cowen insisted wardens were not on commission, saying: "There is no incentive to us to issue these unenforceable tickets."
*IF you having a parking ticket you want to appeal against you can get advice at appealnow.com OR is you have a story of a major parking scandal you can email our investigator guy.basnett@notw.co.uk
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This article has 30 comments
Harrow Council . failure to maintain yellow chevrons on kerbs leading to parking violations surely cannot be upheld as an offence
They can be pedantic as to observing badge/ parking payment on dashboard ,yet fail to repaint worn out enforcement signs. Are they allowed to issue a parking ticket if still wearing their motorcycle helmet.?
By BLUE BADGE HOLDER.. Posted January 18 2010 at 11:57 PM.
Apart from parking tickets issues, Lambeth Legal Services are also involved in some irregularities such as formulating allegations against employees and forging documents. This practices has being on for sometime now and no one has every addressed this issue. I was informed by a friend who had issues with the Council of the tactics used a defence and where forged documents were sent to a Claimant in error and this was followed by threats and further allegations. I believe something should be done able this issue as the discrimination and unfairness is getting out of order.
By Tony Wilson.. Posted November 4 2009 at 6:51 AM.
the city of london corporation ceo are doing the same the way the suspension of the bay is done always comfused the driver ,i spoke to a number of ceo and they all said vinci park services want to extend it contract so the ticket has to be issued by all mean .news of the world should investigate the city of london parking services
By snake.. Posted February 6 2009 at 10:17 PM.
I WORK AS A SUPERVISOR FOR NCP AND ALTHOUGH THE HIGHER MANAGMENT AT NCP ARE TOTALY DRIVEN BY PROFIT I WOULD PROCESS ANY CEO FOR FRADULANT TICKETS TO THE MANAGER FOR THE SACK. I DO NOT AGREE THAT TICKETS ARE JUST GIVEN OUT ADHOCK.IF YOU PARK ILLIGALLY AND ARE CAUGHT STOP MOANING YOU HAVE PROBABLY DONE IT 20 TIMES BEFORE. THERE ARE SOME BAD APPLES IN THE TUB BUT ON THE WHOLE WE ARE JUST NORMAL PEOPLE DOING A JOB AND PAYING OUR BILLS UNLIKE SOME IN THIS COUNTRY
By anon.. Posted January 28 2009 at 11:34 AM.
Sack the lieing scum and give their jobs to some one who honest and law abiding
By ste53.. Posted January 26 2009 at 9:25 PM.
STOP BLAMING THE TRAFFIC WARDEN,INSTEAD OF BLAMING THE RIGHT PERSON.I AM A TRAFFIC WARDEN IN WESTMINSTER AND I CAN TELL YOU THAT FROM THIS VIDEO I CAN'T BLAM THE TRAFFIC WARDEN YET ,WHY???? BECAUSE WHAT WE WERE TOLD :IF THE TIME PLATE IS MISSING FROM A PAY BY PHONE BAY OR PAY AND DISPLAY BAY WHICH IS ENDING BY ONE SINGLE WHITE LINE ONLY AND THERE IS ANOTHER PAY BY PHONE BAY STARTING ASWELL BY ONE SINGLE WHITE LINE ONLY AND THESE TOW BAYS ARE SEPARATED BY A SINGLE OR DUBLE YELLOW LINE ,YOU CAN USE THE TIME PLATE OF THE SECOND BAY.
AND ON THE VIDEO WE CAN'T REALLY SEE THAT BY THE BLACK CAR NEXT TO THE SILVER CAR,BECAUSE IF THAT BAY IS ENDING BY A DUBLE WHITE LINE,THEN IT IS THE TRAFFIC WARDEN TO BE BLAMED BUT IF IT IS ENDING BY ONE SINGLE WHITE LINE,THEN IT IS THE COUNCIL OR THE MANAGEMENT TO BE BLAMED.
By CEO.. Posted January 26 2009 at 9:10 PM.
I was stung by exactly the same scam by Labour Controlled Lambeth Council whose had contracted out their attendant duties to Control Plus but now use NCP.
Control Plus wardens did me in South Island Place on a saturday where there are no restrictions excet for a narrow park of the street at the other end by clapham road, I was parked bear Brixton Road and remarkably trotted 50 yards down the road to the clapham road end for a sign that had restrictions on a saturday, and photographed it and cracked on with the PCN.
the inevitable followed my appeal was ignored, i got a final notice to pay and a doubling of my find and no right to appeal - then i complained and lambeth parking 'investigators' looked into the matter and said they had frozen the PCN, yet i continued to get threatening demands and out of curousity i phoned up the paymnet line to find out if it was in fact frozen or if it was open for enforcement - yes you guessed it - the records showed that I owed money and should pay and i was advised over the phone that they would get bailiffs if I did not pay - I also got the same advice by email also when I enquired.
I went all the way to stage 3 complaints and they cancelled the PCn and said it was an administrative error.
I complained to the Local Governmnet ombudsman who have an entire section dealing with complaints form Lambeth council but unfortunately they found nothing whatsoever wrong with the practice you have reported on
By leo.. Posted January 26 2009 at 6:39 PM.
From my experience of working as a traffic warden in the same borough, i would like to reinforce that the company itself has become very pressurising for the employees therefore such actions are taking place. Although this is not an excuse for any employee but such pressure in a workplace does have an impact on our working lives.
Furthermore, the policy of being able to work additional hours in our workplace has been extremely difficult due to the fact of employers creating rules dependent upon the number of tickets an employee issues.
I hope the above explains that working under such pressure can result in the problem observed in this video.
By unknown.. Posted January 26 2009 at 3:53 PM.
this is totally outragous behaviour from westminister council. Both of these members of staff should be sacked. If the highway code states there neads to be a time plate displying the restrictions, why have these staff mwembers walked 30 - 40 metres away.
I understand they have been removed from there duties, I say kick them out.
I have a complaint currently against the London Borough of Southwark. I photographed Parking enforcement officers alseep in a marked car on a single yellow line. The PEO's made up some **** and bull story that I was racially abusive. There are clearly too many dishonest people like these doing these jobs.
Well done News Of The World, keep up the good work!!
By Lee Dunford.. Posted January 26 2009 at 1:07 AM.
Its a same they don`t issue tickets to the many illegally parked minicabs in central london every evening...
They park in 24 hour bus lanes and also on the pavement on high holborn /Museum st and CEO (wardens ) just walk past with out issuing a ticket.
But they are more than happy to fabricate a situation to charge legally parked vehicles.
Crazy..!!
By Foz.. Posted January 26 2009 at 12:48 AM.
I THINK PEOPLE SHOULD KNOW WHAT IS GOING ON HERE.THE WARDENS GET POINTED TO ALL THE TIME BECAUSE WE ALL HAPPEN TO SEE THEM EVERYDAY.BUT WHAT ABOUT THE FAT MEN CHAIRING THE COUNCIL?THE COUNCIL IS TO BLAME FOR ALL THESE TICKET CHAOS. THEY IMMEDIATELY DISTANCE THEMSELVES FROM THESE GUYS WHEN THINGS GO BAD BUT IT IS THEM THAT ARE THE REALLY CORRUPT ONES.BELIEVE ME.I KNOW THEM INSIDE OUT.IT SHOW HOW MONEY HAS BECOME IN PRESENT DAY LONDON.
By clive.. Posted January 25 2009 at 11:48 PM.
Wardens/parking attendants/CEO have to issue a minimum number of tickets to ensure they are 'doing their job'.If they issue another set number they qualify for overtime.
In 2008 the Scum at Westminster issued me with three PCNs.All where challenged,all cancelled.
Westminster is the richest council area in the UK with the lowest council tax.
Make sure you don't end up subsiding the rich.
By Ex.Londoner.. Posted January 25 2009 at 10:50 PM.
I'm a London cabby and these draconian measures are killing this once great city. I sympathise fully with the ordinary motorist because black cabs are getting done too whilst trying to do our jobs. We can't let these thieves get away with this any longer. The Taxi trade is in the process of organising a mass demonstration to protest against this amongst other things. Sadly our only realistic weapon is to block the streets. I apologise now on behalf of the London Taxi Trade to anyone who is caught up in this but you have to understand we have no choice!
By pos8ive.. Posted January 25 2009 at 10:57 PM.
these people are not greedy just doing there bit for saving the plant, keep up the good work
By Graeme Orr.. Posted January 25 2009 at 4:43 PM.
Nothing surprises me any more. What ive experienced including the deviousnesss of the government /council offices is quite shocking.
By freesias.. Posted January 25 2009 at 4:01 PM.
This is quite clearly a criminal offence of perverting the course of Justice. The Police should Arrest those concerned and havethem taken to court
By steve.. Posted January 25 2009 at 2:27 PM.
Well done NOTW for this story. Why don't you do a special investigation into the councils policy makers and owners of the parking ticket business? This sort of stuff will sell you more papers! Its an absolute travesty what councils are getting away with. They are robbing us! How did our society get to this level?? Everyone knows what parking ticket attendants are like, and yet we allow it to go on??? Please do something good for once NOTW!!
By alex.. Posted January 25 2009 at 1:26 PM.
Looks like NCP are not to be trusted. A friend parked in one of their carparks recently that has a flat rate for overnight parking. He was listening to the 7pm news on the radio while driving to the carpark, but when he left the carpark he was charged the day rate as his ticket was timed at 18:58. NCP said there was nothing wrong with the clocks in their ticket machines.
By anon.. Posted January 25 2009 at 1:46 PM.
If I intentionally overcharged a customer or charged for work I had not done I would be prosecuted for fraud. Why are these companies and individuals not being prosecuted?
By John Quinlan.. Posted January 25 2009 at 11:24 AM.
I have also had a ticket where there was no sign. The CEO photographed another part of the street. I did appeal, but Westminster said that they can issue the tickets....ended up paying the full £80.
Does this mean I can have a refund?
By Stephen Lockyer.. Posted January 25 2009 at 10:41 AM.
Westminster City Council has started charging motorbikes and scooters to park in motorcycle bays for a 6 month trial, even though bikes take up much less space than cars and are being encouraged elsewhere. Westminster promised to provide railings so riders can lock their bikes to something (it's very common for thieves to lift bikes into the back of a van), but they have still not kept their promise even though they have already made £2 million in 5 months from motorcycle bay parking alone! Legally they must inform people how to object to the sceme, however, they put notices up for a couple of weeks and then removed them all. They have only just put a page on their website telling people how to object... 5 MONTHS INTO THE 6 MONTH TRIAL. Trying to get them to respond to your parking queries is an absolute nightmare. Westminster Council is sneaky and untrustworthy. All they want to do is make money! Now we know why they are one of the richest boroughs.
No To The Bike Parking Fees!
By Robert.. Posted January 25 2009 at 10:38 AM.
If this happened to me, I would complain to the police that Westminster and/or its contractor, were trying to obtain a pecuniary advantage by deception. This is an offence under the Theft Act. Mr Segal does valiant work in detecting these illegal acts by organisations who are quick to jump on the general public..
By Peter.. Posted January 25 2009 at 8:06 AM.
Now THIS is a really story ,not the crap about Amy or Ross.
This should make the headlines ,the 5 o clock news .
Taking money off innocent people in London needs to stop .Its way outta head,fines for parking my god .What about fines for this guys ....no thats too easy should be stacked and made to clean the streets in shame.
By mark rooney.. Posted January 25 2009 at 7:34 AM.
I deliver beer for a well known company in London. Last year Westminster Council fined my employer over £400,000 in parking fines. The traffic wardens follow us on their scooters to each delivery and issue us with a ticket. I have even caught a warden in my cab looking at my delivery notes to see where i am going to be delivering!
By Drayman.. Posted January 25 2009 at 7:14 AM.
These are the sort of reasons as to why people need to realise the goverment is robbing us blind FACT it will never be proved but these sort of people are told to do this sort of thing so the goverment gets more money i hate this bloody country whats left here seriously nothing but a mess econemy screwed corrupt goverment worse thing is if you change labour and put conservative in power they would be the same because those sort of people politicians are all the same deep down we lose either way
By Dan.. Posted January 25 2009 at 5:32 AM.
I heard that traffic wardens, or Civil Enforcement Officers (CEOs) as they are now officially know as, don't get incentives any more, instead the ones that hand out tickets are offered overtime, which is what they all want.
Well done News of the World for catching these dodgy parking attendants in the act. I'm sure there are loads more out there though!
By Emma.. Posted January 25 2009 at 4:01 AM.
day my baby was born at St Mary's Paddington in London, I came out to my car to find a warden standing by my car. By my watch I was there almost dead on time (maybe 30 secs over).
He stood there tapping away in his little keyboard - and then said to me 'there's another way we can do this'. Long story short I gave him a fiver and he let me drive off. I know I'm just as wrong but he was a slimy individual.
Several months there was a story (in NOTW I think) about a woman driver being told she could be let off a ticket for sexual favours - exact same spot.
These little Hitlers need to be stopped and sacked - good work NOTW
By seamus.. Posted January 25 2009 at 2:14 AM.
You wud have thort he wud have seen those big white arrows.
Numpty trafick wardens!
By Justice_for_evR.. Posted January 25 2009 at 2:06 AM.
I was ticketed as the warden said that he could not read my ticket as it had been placed wrongly on the dashboard.
Trouble was, he had included the ticket number on the fine sheet!
I wrote and asked if he had had super powers and told them that I'd see them in court.
Then they had a second go at it and said the fine had been for for 'overstaying'. the bailiffs would call if I didn't pay up etc etc.
Fortunately I had retained the ticket to prove that I had not overstayed.
Eventually I sent a leter to the company's MD by registered post and only then did they back off with the threats. He eventually apologised but are very nasty people in my experience.
I'm not surprised at all they are now faking the photographs.
By Jay Truscott.. Posted January 24 2009 at 11:36 PM.
did you not see the doucumentary about them several years ago from ex trafic wardens, telling us about incentives for how many tickets they issued. they said that they could win prizes for the most tickets , holidays cars ect. One guy told us that he used to get a free breakfast, lunch if the owner of the cafe could park his car outside his cafe. Also a traffic warden used to get up early and go and put tickets on cars. where punters used to leave their cars because thay had been drinking on the night before so he new each time he would go and put tickets on these cars in the streets a few minites before they were parked ilegaleley and would go home and put his feet up while is peers would still be out there
By patricia lee.. Posted January 24 2009 at 11:18 PM.