Get your way with anyone today

Frenemies, in-laws, the boss... here’s how to handle life’s hardest relationships

Everyone has at least one person in their life who's hard to get on with. But don't worry - if you're tearing your hair out over a tricky relationship, we've found the key to getting everyone eating out of your hand! Dr David Burns, author of new book, Feeling Good Together: The Secret To Making Troubled Relationships Work, has spent 25 years researching the five most difficult personalities.

''Thanks to 35,000 therapy sessions with people experiencing relationship conflicts, I've identified the most problematic people - and how to deal with them," he says.

Here, Dr Burns and fellow experts reveal all...

COMPLAIN-AHOLIC
Ultra-negative
Nothing's ever perfect
Acts like a victim

THEY LOVE: Whingeing, especially about how badly life treats them.
BUT HATE: People who don't give them any time and refuse to acknowledge the moan. "These people are not looking for answers, they want understanding and support, and complaining is their way of inviting that," says David. "They want people to see the world through their eyes."
GET YOUR WAY! Psychotherapist Gladeana McMahon suggests using techniques to give them attention, but also to defuse the situation. "For example, say: 'Absolutely, I can see your point,' then move on to a different positive topic to divert them," she says. If you can't bring yourself to agree with them, it's time for some tough love. "Give them three practical ways to solve their moan," suggests psychologist Corinne Sweet. "On the third, highlight this is your last suggestion and then start a different conversation."

THE EGO HAS LANDED
Self-absorbed
Constantly bigging themselves up
Always trying to top your achievements

THEY LOVE: Feeling better than others.
BUT HATE: Those who try to compete with them for the top spot. "How they react to criticism will help you identify what type of big ego you're dealing with," explains Corinne. "The first is the person who's completely unaware of others, who talks loudly, but if you puncture them, they come straight down to earth and are apologetic. But the second, and most common, will become depressed or may even try to break off your whole relationship if you challenge them. This is because the person actually feels powerless, and they cover it up with egotistical behaviour and by trying to make you feel their power. If you don't play along, it reminds them of how awful they feel underneath."
GET YOUR WAY! "If it's someone you're close to, tell them they don't have to big themselves up to you - you love them the way they are," Corrine suggests. For people who you're less emotionally connected to, while it may irritate you to do so, piling on the flattery will get you results, says David. "Deep down they're so needy, it's hard for them to detect if you're sincere. They'll be eating out of your hand."

REBEL WITHOUT A CAUSE
Never loses an argument
Ignores tasks and instructions
Always on the defensive

THEY LOVE: A blazing row - which they'll continue until they win.
BUT HATE: Being told what to do.
"When someone is stubborn, they're inviting you to do battle with them, and the mistake is to argue with them," says David. "They'll just become more stubborn!" Trying to grind them down with logic will wear you out, says Corinne, so you need a cunning alternative.
GET YOUR WAY! "It may feel like you're having to compromise your behaviour, but the best way to beat this person is to agree with what they're saying. So, if they say you're being unreasonable, arguing that you're not just underlines to them how unreasonable you are. So instead, you need to spin it around and acknowledge that yes, maybe you are being difficult," says David. "Doing this will instantly make you seem very reasonable and understanding and they'll be more inclined to do what you ask!" David continues: "The fear is that you're being weak and letting them get their way, but actually, the argument will soon be over and you can move on."

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GREEN-EYED MONSTER
Never at a loss for a snide comment
Full of reasons why they should be more successful
Uses concern as a disguise for their envy

THEY LOVE: Bringing successful people back down to earth.
BUT HATE: Other people's achievements. It makes them feel inferior. "They think they're inadequate and not good enough," says David. "And they also feel that you've got some special advantages that they don't have, but they're entitled to." Why? "It comes from their own frustration with life," explains Gladeana. "They feel they've been hard done by."
GET YOUR WAY! The way to solve the problem is by motivating them, Gladeana explains. This turns their unhealthy envy into a healthier version, where your success can be an inspiration to them. "If they make a negative comment about your achievements or try to put you down, say: 'I appreciate there are other people who could have done it, but I've achieved it this time. I'm sure you could do it too.'"

CONTROL FREAK
Gnawed fingernails
Always knows what's best
A perfectionist

THEY LOVE: Feeling in control.
BUT HATE: Losing control! "This is a person driven by anxiety," says Corinne. "They're terrified things are going to get out of control, so they try to direct everything." David warns: "Criticising their decisions will trigger more mistrust, so you need to get them to see you as a collaborator, rather than a competitor."
GET YOUR WAY! "Show them you're on their side," explains Gladeana. "For example, if your boss is on your back, explain that you understand their position and know what they are looking for, but also explain what has delayed you and reassure them that you'll get the work done on time." She continues: "With friends and family, similar rules apply. For example, say: 'I know you love organising everything and are good at it, but I really want to feel involved.' And then say what you want." Perfectionists should be encouraged to live by the 80/20 rule - get something right 80 per cent of the time and that's good enough. There's no such thing as perfect!"

Win a copy of Feeling Good Together

ILLUSTRATIONS BY: BARBARA SPOETTEL FEELING GOOD TOGETHER: THE SECRET TO MAKING TROUBLED RELATIONSHIPS WORK BY DR DAVID BURNS (VERMILION, £10.99)

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